Job Type Full-time Description Summary: The Ranch Hand Guest Ambassador is a member of a team that serves in an all-purpose capacity, helping ranch operations during all working hours. The Ranch Hand is responsible for safely and professionally facilitating guest activities excluding equestrian activities. Essential Duties & Responsibilities: Guest Services:
- Greet guests upon arrival and assist with luggage at check-in and check-out.
- Show guests to cabins and orient them to the Ranch and their cabin.
- Guide guest activities, including trap, archery, hatchets, ropes course, ranger rides, tubing and Amazing Race.
- Facilitate night-time events, including karaoke, branding, game night, and more.
- Possess superb hospitality skills while meeting the standards of C Lazy U Ranch.
- Valet parking.
- Provide transportation/shuttles.
Ranch Banquet and Grounds Labor:
- Event/Banquet: multi-purpose room and special event setup and breakdown.
- Audio video set up, operation and breakdown.
- Grounds: trash removal, shoveling, to include snow shoveling and removal and general exterior caretaker duties.
- General labor: fire building, splitting wood, sweeping, unloading trucks, moving furniture, staining wood, cleaning vehicles.
- Minor maintenance.
Requirements Minimum Qualifications:
- Experience in physical activities and a love of the outdoors.
- Ability to take initiative and exercise common sense.
- Strong customer service experience, and the ability to respond in a polite and professional manner to ensure a memorable guest experience.
- Adaptable to changing circumstances.
- Snow driving experience a plus!
- Valid CPR and First Aid certification.
- Must have a valid Driver's License and be insurable by the company's auto insurance carrier.
Working Conditions & Physical Requirements: Employee is regularly required to talk and listen, and is frequently required to sit, stand, and use hands. The employee is required to walk, reach with hands, climb, or balance, stoop, kneel, or crouch. Must be able to frequently lift and move up to 40 pounds and occasionally to lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. This Job Description is an overview of the scope of responsibilities for the Spa Coordinator position and is not intended to be an inclusive list of tasks and expectations. Employees are held accountable for all duties of this job. I further understand that this Job Description does not constitute a written or implied contract of employment and that the company reserves the right to revise and change duties as the need arises. Salary Description 14.42 hr plus pooled tips,