Randall Reed's Planet Ford 635 CASHIER - Email a Resume to Sheena Shartapata at ...@WCAO.net Due to our recent growth and acquisitions we are looking for individuals to fulfill the following positions in the Dallas - Garland area: Position: Automotive Customer CashierMonday - Friday 9:00am - 3:30pm | Saturdays 9am-2pm or 2pm-9pm rotating Job Purpose: Process Clients paperwork from service work and ensure complete satisfaction of the Clients service visit. Job Duties:
- Process service paperwork
- Process payment of services rendered
- Book Technicians Repair Orders
- Backup Service Dispatcher
- Finalize service repair orders
- Explain basic work completed on Clients vehicles
- Recognize possible Client concerns and alert Management
- Answer incoming service phone calls
- Schedule service appointments
- Follow up with service Clients to ensure satisfaction
Skills/Qualifications
- Customer focused friendly attitude
- Ability to recognize and satisfy customer concerns
- Basic computer skills
- Ability to process cash and credit card transactions
- Spanish speaking is a plus
Job Requirements
- Must hold a high school diploma or equivalent
- Superior customer interaction skills
- Basic Computer skills
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a fast paced environment
- Able to work on your feet for extended periods of time
- All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license.
We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits: 401K Health Insurance Dental Insurance Disability & Life Insurance Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation OJT on the job training Manufacturer's certification processes Soft skills / work process training Established career paths to achieve