Description The incumbent in this position will primarily be responsible for the teaching of Job Readiness classes for the Re-Entry Programs. This individual will maintain close contact with participants during Job Readiness training and placement to resolve problems; perform intake and use resources available in Mission Servicers for transition into employment; coordinate job readiness and placement for participants coping with personal, social, and criminal histories; communicate with business partners to maintain employment for participants; verify/proofread documents/records as it pertains to eligibility requirements for the program. Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Data entry: referrals and participants' information into the case management database system and the Re-entry drive. Enter notes daily when applicable, as well as participant logs.
- Proofread and verify confidential documentation and provide secure storage of confidential files.
- Assist in the training process of new participants and ongoing training to existing participants on or off-site locations. (when applicable).
- Coordinate day-to-day departmental communication, scheduling, and review of internal documents.
- Provide updates to the Re-entry Manager on a consistent basis regarding the Re-entry Program.
- Perform duties of a Job Readiness Specialist: Conducting Classes Onsite and Off-Site (incarcerated population).
- Training/certifications pertaining to job placement.
- Job Coaching duties as needed: Re-entry Participates in paid Training/Training.
- Provide Job Placement Services to Participate in Re-entry.
- Assist with Mission Services events and WAT duties (if applicable).
- Other duties as assigned by the Re-entry manager.
- Being a mentor to those attending classes on/off-site.
RequirementsEducation and/or Experience
- Qualified individuals must have a high school diploma or GED.
- A minimum of three years of related experience, one of which includes training skills; an Associate's Degree in a related field of study (rehabilitation, business, marketing, or a related human services field.
- A Bachelor Degree is highly desired.
- Required Skills/Abilities:
- Excellent communication skills (orally, in writing, and electronically)
- Excellent interpersonal, negotiation, and conflict-resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and delegate to staff providing services to participants with various disabilities and barriers.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organization's case management database system
The ideal candidate will be proficient in the above-listed skill set in addition to demonstrating the ability to:
- Supervise participants while maintaining class structure;
- Partner with Smith County Probation and Federal Parole agencies and other community/business referral sources, such as non-profits and community groups, to maintain a relationship;
- Analyze information from probation/parole records, educational and medical records and consult with other professionals; locate barriers to employment and work with participants to develop strategies for overcoming these barriers;
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Travel Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. Language Skills Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should be proficient in Microsoft Office Suite and have knowledge of proprietary software as needed. Certificates, Licenses, Registrations Must have a current TXDL with a driving record acceptable to the Agency automobile insurance liability carrier. Must be able to provide proof of insurance on personal vehicle.