Description Position at Span Alaska Transportation About Us Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others. Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry. Learn more at spanalaska.com. About the Role The Receiving Technician 1 will process freight bills and assist customers with freight tracking and status information in an efficient and professional manner. What you'll do:
- Accurately prepare assigned billing, including receiving and inputting.
- Process paperwork related to invoices, delivery receipts, manifests, damages, shortages, refusals, and bills of lading.
- Assist customers (over phone and via email) and provide information regarding their freight in a polite and professional manner. Activities may include, but not limited to:
- tracing/researching freight status,
- marking bills,
- answering questions (specific and general), and
- obtaining corrections or re-rates.
- Provide updates or reports as appropriate.
- Sort and distribute paperwork within the office.
- Consistently follow all safety procedures.
- Assisting in general clerical duties. Activities may include, but not limited to:
- copying,
- faxing,
- imaging/scanning,
- filing, and
- answering in-coming phone calls.
- Assist coworkers and other departments as requested.
- Other duties as assigned.
You have these skills:
- Good verbal, listening, and written communication skills (in English).
- Must be able to read schedules, freight bills of lading, rate sheets, and other paperwork.
- Must exercise good judgment, focus, and decision-making.
- Strong time management skills, with the ability to prioritize and organize tasks in order to meet deadlines.
- Attention to detail.
- Good computer skills.
- Ability to operate general office equipment (i.e., multi-line phone, fax machine, copy machine).
And these qualifications:
- High School diploma (or equivalent) required.
- One to two years of general office experience required. May substitute equivalent combination of education and experience which provides the necessary qualifications to successfully perform the duties of the position.
- Hazardous Materials Certification within one year of hire
Extra credit if you have:
- Transportation or freight experience.
Physical Requirements:
- Ability to sit at a desk and/or in front of a computer for an extended period of time.
- Ability to independently move up to 20 pounds.
- Ability to use proper lifting techniques when needed.
- Ability to do repetitive motions.
- Ability to work in a warehouse environment where exposure to the elements and exhaust fumes are likely.
At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions. The hourly range for this position in Washington is $18.65 - $24.22. The hourly rate will depend upon qualifications and other operational considerations. Span Alaska Transportation offers medical, dental, and vision insurance benefits as well as a wide variety of other benefits to employees and their families. These benefits options include life insurance, supplemental life insurance, short-term, and long-term disability insurance, as well as more specialized benefits such as emergency childcare, death and dismemberment insurance, prepaid legal services, and adoption assistance. Span offers contribution opportunities to your 401K or Roth accounts with employer matching along with 8 paid holidays a year and tiered paid time off benefits. #SAT Matson is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.