Location: San Antonio,TX, USA
At Cavender Auto Group, we adhere steadfastly to the principles of The Cavender Way, demonstrating our unwavering commitment to delivering the pinnacle of automotive service experiences. Our core values of honesty, trustworthiness, friendliness, and respect underpin our pursuit of excellence in every facet of our operations. With an illustrious 83-year history as a family-owned and operated enterprise spanning four generations, our enduring legacy speaks volumes.
Within our vibrant and rapidly evolving environment, we foster an ethos where every team member plays a pivotal role. We firmly believe that the happiness of our employees directly translates into the satisfaction of our customers. As such, we value individuals who exhibit diligence, dedication, and enthusiasm. Join us in this exciting journey and become a part of our esteemed team.
RESPONSIBILITIES:
* Operate the switchboard telephone system with precision and professionalism.
* Engage with callers in a courteous, friendly, and efficient manner, endeavoring to minimize wait times.
* Provide essential information to callers with general inquiries.
* Assist the General Manager and Sales Managers by undertaking various clerical duties as required.
* Maintain a demeanor of friendliness, professionalism, and efficiency when interacting with both customers and colleagues.
* Address customer complaints with integrity and composure, directing them to the appropriate personnel for further resolution.
REQUIREMENTS:
* Possess outstanding communication and organizational abilities.
* Hold a High School Diploma or GED.
* Willingness to work flexible hours, including evenings and Saturdays.
* Exemplify a high level of attention to detail and organizational prowess.
* Proficient in computer usage.
* Ability to manage multiple tasks simultaneously while effectively liaising with customers, vendors, and colleagues.
* Willingness to undergo drug screening and background checks.
We are staunch proponents of equal opportunity employment and staunchly oppose discrimination or harassment in any form. Our commitment to diversity encompasses race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, in accordance with federal, state, and local laws.