Job Title: Receptionist
Location: Los Angeles, CA
Pay: $25-$26
Hours: 8AM-5PM
Shift: Monday-Friday
Job Overview:
Forrest Solutions is seeking a highly organized, service-oriented Receptionist to join our team in Los Angeles. The ideal candidate will excel in a fast-paced environment, providing seamless support for meetings, events, and guest services. This is a fantastic opportunity to be the face of a prestigious law firm while ensuring a professional, welcoming atmosphere for both clients and staff.
Key Responsibilities:
Meeting Room Bookings:
- Coordinate meeting logistics, including catering, room setup, and AV needs.
- Optimize meeting room usage, ensuring spaces are properly allocated and utilized.
- Communicate effectively with internal teams to resolve scheduling conflicts.
- Review and manage daily meeting agendas, confirming and inputting details into the reservation system.
Hoteling Services:
- Oversee hoteling space assignments, ensuring optimal use of available desks and offices.
- Address no-shows and cancellations, and resolve any booking issues.
- Maintain fluid communication between departments to support a productive work environment.
Meeting Room Management:
- Provide hands-on support for meetings, ensuring rooms are prepared with necessary supplies, technology, and refreshments.
- Assist VIP and client meetings with materials, catering, and setup.
- Serve as a point of contact for any meeting-related needs, providing real-time support.
Catering and Events:
- Manage all aspects of catering for office events and meetings, ensuring accurate orders and timely delivery.
- Coordinate event logistics, including budget management, guest headcounts, and dietary restrictions.
Visitor Management:
- Greet guests with professionalism and warmth, guiding them to their destination and providing any necessary assistance.
- Manage visitor entries and access cards, ensuring accurate records and a smooth check-in process.
- Offer concierge-level service, providing directions, car service arrangements, and other guest needs.
Concierge Functions:
- Assist attorneys, staff, and clients with arranging transportation, local recommendations, and booking reservations for nearby restaurants, lodging, or entertainment.
- Help organize gifts and special deliveries for clients and staff.
Reporting:
- Provide regular reporting on meeting room and hoteling space usage, tracking key metrics such as service requests, occupancy rates, and client satisfaction.
- Ensure all hospitality services are documented and reported to management.
Job Requirements:
- Proven experience in hospitality, reception, or a similar client-facing role.
- Strong leadership and communication skills, with the ability to manage multiple priorities in a fast-paced environment.
- Exceptional problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office and event management software.
- A positive, can-do attitude and a passion for delivering excellent customer service.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.