Receptionist-Insurance Agency-FT30
: Job Details :

Scope: The Receptionist is responsible for greeting and directing customers both in person and on the phone. Accountabilities: The Receptionist will: •Greet Customers as they come into the agency and direct them as needed. •Answer the phone in a timely manner. •Provide courteous and friendly service to customers. •Take customer payments as needed. •Perform general bookkeeping duties. •Receive and distribute the Insurance Agency mail daily. •Order office supplies. •Participate in community activities as needed and any other activities that may arise. •Perform other duties as requested or assigned. Requirements Qualifications:Education: •High School Diploma •Ability to get P & C licensed. Experience: •Clerical, administrative, sales or customer service experience preferred. •General bookkeeping Competencies Critical to Effective Performance Are:1. Relationship Building-understands that a primary factor in success is establishing and maintaining productive relationships 2. Initiative-takes action without being prompted 3. Integrity-thinks and acts ethically and honestly 4. Team Player-shares resources, responds to other departments and supports the larger organizational agenda 5. Creativity-generates original ideas, encourages new ways of thinking, explores options, and develops innovative solutions 6. Active Listening-offers full attention when others speak 7. Change Agility-adapts to change and modifies his/her behavior when appropriate to achieve organizational results 8. Results Orientation-maintains appropriate focus on outcomes and accomplishments 9. Composure-maintains emotional control under challenging and stressful circumstances