Why Newton Motor Group?Newton Motor Group is a family owned auto group that has been serving the fine people of Tennessee since 2008. We now have four dealerships comprised of five major auto manufacturers including Nissan, Ford, Chevy, and GMC. With our locations in Gallatin and Shelbyville, we can serve all of Central Tennessee including Nashville, Murfreesboro, Hendersonville, Lebanon, Lewisburg, Manchester, Tullahoma, Franklin, and all the surrounding areas. At Newton Motor Group, we are customer and employee oriented. We know that happy employees make for happy customers. Come to Newton Motor Group, and let us put a smile on your face. In our time here, we have done a lot to support this community including giving away a car every year to a local high school student. Come to a Newton Motor Group dealership near you today!SUMMARYWe are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination.What We Offer:
- Medical, Dental, Vision, Life and Disability
- 401k
- Salary 60-day training program with designated Trainer to ensure your success
- Ongoing training and education through the manufacturer and management team
- Dealer Rater Nissan dealer of the year 2 years running
- Family-oriented and genuinely friendly work environment
- Clear career progression with an opportunity to be promoted from within
- Employee vehicle purchase and service discounts
Responsibilities
- Answers dealership group phones
- Greets and receives customers
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
- Works cooperatively with the sales team
- Updates customer records
- Communicates with callers and visitors in a professional, friendly, and efficient manner
- Types memos, correspondence, reports, and other documents
- Assists in scheduling and confirming sales appointments
- Assists in the dealer exchange of vehicle process
- Participates in customer satisfaction process
- Participates in customer retention process
Qualifications
- Excellent communication skills
- Outgoing and positive demeanor
- Punctual with the ability to handle schedule flexibility
- Valid driver's license and satisfactory Motor Vehicle Report
- Able to clear a pre-employment background check
- Maintains a professional appearance