Location: Springfield,MO, USA
About Osborn Insurance Group
In 1993, Gary Osborn founded the Osborn & Associates agency around a core team of agents focused mostly on Medicare supplement and health insurance sales. Many of those agents remain with the firm to this day. In the mid 2000's, the firm saw an opportunity to increase and enhance support to local agents. That culminated in the founding of Osborn Insurance Group in 2010. Today, the Osborn & Associates agency continues to deliver in-house sales, while the Osborn Insurance Group brokerage has developed into one of the leading IMOs in the Midwest. The company's mission is to build lasting and loyal relationships as it continues to innovate processes that assist agents and agencies, helping them grow and manage their businesses. Osborn Insurance Group is based in Springfield, Missouri.
Job Summary
We are seeking a professional and enthusiastic Receptionist to join our team. The ideal candidate will be the first point of contact for clients and visitors, providing a warm and welcoming atmosphere. This role involves managing the front desk, maintaining the foyer and waiting areas, and supporting the team with various administrative tasks. The Receptionist will ensure smooth daily operations and contribute to a positive office environment.
Primary Responsibilities
Greet and Assist Visitors: Welcome clients and agents in a polite and timely manner, direct them to waiting areas, and communicate with them as necessary.
Maintain Foyer and Waiting Areas: Keep these areas presentable and stocked, including unlocking front doors, turning on lights and TV, adjusting the thermostat, and preparing agent offices.
Answer and Manage Phone Calls: Respond to incoming calls, determine caller identity, take detailed notes, and transfer calls appropriately.
Daily Preparation and Cleanliness: Check voicemail, schedule calls and tasks, familiarize with daily meetings and absences, and prepare for client/agent appointments. Maintain cleanliness by picking up trash, sanitizing surfaces, and dusting.
Administrative Support: Manage calendars, remind team members of meetings, assist with projects, and perform other duties as assigned.
File Management: Check and clear scan folders, rename and relocate files to appropriate locations.
End-of-Day Procedures: Lock front doors, turn off lights and TV, and ensure the foyer is secure.
Primary Skills & Requirements
Communication Skills: Excellent written, verbal, and interpersonal communication skills.
Attention to Detail: Strong organizational skills and attention to detail.
Time Management: Ability to manage time effectively and meet deadlines.
Professionalism: Dress professionally and maintain confidentiality.
Problem-Solving: Ability to solve problems independently without constant supervision.
Technical Proficiency: Proficient in Microsoft Office Programs (Outlook, Excel, Word).
Experience: At least 1 year of experience in a professional office setting is preferred.
Education: High School Diploma required.
About Integrity
Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
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