Receptionist
: Job Details :

Core functions include:

• Enthusiastically welcome our guests, anticipate their needs, assist with arrival, office orientation, and departure - respond promptly with your personal spirit, however busy and whatever time of day!

• Create memorable experiences with a warm, welcoming personality.

• Take initiative to proactively address guest needs and answer questions.

• Share your personal passions and knowledge of the office services, spaces, and amenities available to guests and help them feel welcomed and productive.

• Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests' needs.

• Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.

• Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.

Additional responsibilities include:

• Track all visitors, including vendors, visiting employees and guests.

• Manage parking and vehicle logs and records.

• Coordinate security access cards for employees and vendors.

• Welcome event guests and assist with printing visitor badges.

• Assist with tracking employee on-boarding/off-boarding processes.

• Manage incoming and outgoing courier and other packages or mail as required.

• Support the annual management plan by accomplishing key performance indicators.

• Perform ad hoc facilities assignments as needed.

Sound like you? To apply you need to possess:

• Experience: Minimum 2 years previous customer service related experience.

• Flexibility: We look for flexibility and positive attitude in managing shifting daily priorities and high volume of guests.

• People Person: The best part of serving others is creating experiences for them that go beyond the expected.

• Excellent Communicator: Providing amazing experiences requires the ability to communicate professionally and passionately. Fluency in English and the local language is required.

• Multi-tasker: Knows how to multi-task while ensuring consistent and elevated guest experiences and accuracy.

• Technology and Tools: Proficient in a range of information technology tools and platforms.

• Physical Activity: Ability to adequately perform required job functions including being able to lift up to 40 lbs, bend and move in such a way as to perform job tasks in a safe and approved manner. As well as stand for periods of time.