Receptionist
: Job Details :

This is a very part time position used to fill in for vacations and open shifts. Shifts may be day or evening.Join our mission to honor Christ through faithful service to seniorsand one another. Homewood at Plum CreekWe are a dedicated team of professionals committed to building a strong and secure future for our community. Nestled on more than 100 scenic acres in Hanover, Pennsylvania (just a hop, skip, and a jump from Maryland), our community offers the perfect blend of tranquility and convenience, and offers services ranging from personal care, memory care, and skilled nursing.Here at Homewood at Plum Creek, teamwork and compassionate collaboration reign supreme. We foster a dynamic, forward-thinking atmosphere where care and creativity flourish. Join our team, and you'll not only grow professionally but also be part of a group committed to making the world a better place; one smiling face at a time!What's in it for you?As a valued member of our team, you'll enjoy these exceptional benefits & perks:

• Paid time off, with an opportunity to cash out each year
• Assistance for new LPNs/RNs - we pay up to 50% of your student loans
• Shift and weekend differentials

But that's not all! Our comprehensive benefits package also includes:

• Referral bonus of up to $600
• Tuition reimbursement
• Health, dental, vision, and life insurance options
• Retirement contributions
• Professional licensure reimbursement

Want to know more? Visit Homewood Benefits for all the details.Job Summary:A very visible and public relation position in handling all telephone calls and acts as an information center for all residents, co-workers, and guests. Essential Functions:

Treats all information about residents, their condition, and family as well as personnel matters as confidential information

Complies with established Corporate and Departmental policies and procedures, and maintains established standards and practices

Receives callers, determines nature of business and directs callers to the appropriate destination

Provides information or directs inquiries to the appropriate person in a professional and polite manner. Handles requests for information in a positive/professional manner

Separates and sorts mail

Responsible for issuing receipts for payments and contributions which are received at the front desk and preparing a daily reconciliation sheet

Types memos, correspondences, reports and other documents as requested by department heads

Keeps inventory of office supplies

Enters information on the computer concisely, accurately and completely as directed by the supervisor

Performs other functions as directed by the supervisor

Qualifications:

Requires tact, finesse, and a gracious spirit in meeting the requests and/or complaints in a manner reflective of Homewood's philosophy

Keyboard speed of 40 wpm; ability to use computer and word processing software; knowledge of office style manual

Ability to read, write and understand English well

Has compassion, understanding and empathy for older persons

Ability to understand and follow oral and written instructions

Ability to communicate to residents at a level they can understand

Basic math skills

Ability to respond in a cheerful, pleasant, and professional manner to the public, and enjoys working with the public

Ability to adjust priorities from one demand to another

Physical Requirements:Working conditions are normal for an office environment. Work requires extensive work using a computer. This position has physical and mental aspects of sedentary work in which lifting requirements are minimal. Occasionally required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.