Job Posting Dates: October 8 - 18thJob Title: Receptionist (Part-time)
Receptionist, Part-time, AfternoonsThe National Children's Advocacy Center (NCAC) is seeking a friendly, dependable, and organized receptionist with excellent customer service skills to assist visitors and receive calls related to child abuse prevention and intervention services.
About the roleAs a member of our team in Huntsville, AL, you will be responsible for handling the front desk and lobby area of the main community building on campus including providing a positive first impression and professional greeting and welcome for all visitors and callers. Some of our guests will be facing challenging situations and will require additional assistance and patience. This position also provides prompt, courteous service to staff and assists with various clerical tasks. Must be able to maintain confidentiality. This position works in partnership with the morning Receptionist.
A typical day may include:- Answering, screening, and transferring phone calls
- Providing a friendly and courteous greeting to clients and visitors
- Connecting visitors to the appropriate staff member
- Scheduling meetings, events, and gatherings via Microsoft Outlook or MS Teams
- Assisting with on-site clerical tasks, projects, and programs
- Communicating with vendors and couriers
- Sorting & delivering incoming mail to appropriate mailboxes
- Other duties as assigned
You will thrive in this job if you:- Enjoy providing excellent customer service to visitors and coworkers
- Have excellent attendance and promptness
- Demonstrate poise and maturity to tactfully, compassionately, and professionally engage with visitors and clients
- Have good clerical and computer skills
- Pay close attention to details
- Take initiative to look for ways to help your colleagues
We are looking for a team member who is aligned with NCAC's Organizational Values:- We are passionate about making the world a better place.
- We thrive by learning, collaborating, and celebrating.
- We welcome innovative ideas and new perspectives.
- We help each other succeed.
Education and Experience Requirements- High school diploma or GED
- Minimum of two years' office experience or an equivalent combination of clerical and computer experience or related training
- Strongly prefer previous receptionist experience in a social service organization
- Prefer additional experience or training in clerical and computer skills
- Bilingual in English/Spanish preferred but not required
Location and HoursOur standard business hours are Monday through Friday from 8:30 to 5:00. This position will work Monday through Friday from 12:30 to 5:00 in the lobby of our Community Services Building in Huntsville, AL.
About the NCACThe NCAC revolutionized the United States' response to child sexual and physical abuse and other forms of child maltreatment. Since its creation in 1985, the NCAC has served as a model for the 1,000+ Children's Advocacy Centers (CACs) now operating or developing in the United States and in more than 34 countries throughout the world. The NCAC's mission is To Champion and Strengthen the Global Response to Child Abuse.The NCAC is one of the leading organizations in the country providing training and technical assistance for professionals working in the field of child abuse response. We offer a variety of inter- and multidisciplinary trainings and professional development programs. Trainings are offered in-person, virtually, and on-demand through the NCAC Virtual Training Center. NCAC also provides the Child Abuse Library OnlineTM (CALiOTM), which is one of the largest repositories of child maltreatment resources in the world. Our staff trainers are experts in their fields of professional service and stay abreast of current research and trends, making our trainings relevant, ever-evolving, and some of the best in the world.
Perks and BenefitsWe hope you're excited by the possibilities that come with working at NCAC! In addition to our positive organizational culture, we also offer these benefits to part-time employees:
- Employee Assistance Program
- 401(k) Retirement Savings Plan
Application and Hiring ProcessTo apply, follow the Apply Now button, which will be at the end of this posting if you access it through the NCAC website. If you are reading this posting on a third-party site (Indeed, Google, etc.), please go to NCAC's Careers page to apply via our application system: A complete application includes a cover letter, resume, salary requirements, and references. Incomplete applications will not be considered. When you apply via our website, you will receive an automatic email acknowledging that we have received your application. Please, no phone calls or emails regarding the position or application process. All offers are contingent on passing a drug screening and background check, including motor vehicle records. Candidates for jobs requiring driving must have an excellent driving record.
NCAC believes it is important to be inclusive not only to our clients but also to our staff, partners, and global audiences. We recognize and appreciate the importance of creating an environment in which all employees feel valued, included, and empowered to do their best work and bring innovative ideas to the table. In recruiting for our team, we are looking for colleagues who are ready to join us on our learning journey of how to be increasingly responsive and supportive to diverse staff, clients, and associates. We welcome the unique contributions that you can bring.
NCAC is proud to be an Equal Opportunity Employer. We look forward to hearing from you.