Details: IntroductionVisium Resources has been asked to identify qualified candidates for several Records Assistant positions located in Tallahassee, FL. These positions are contract hire opportunities which are expected to be worked on-site for a duration of three to six months.SummaryThe Records Assistant is responsible for responding to requests for records for certified copies of insurance policies and underwriting documents for customer service and for providing and authenticating records for insurance disputes and litigation, in compliance Citizens' enabling statute and applicable rules for document production. Job Description:
- Prepares, produces and responds to requests for certified policy information from internal and external customers.
- Utilizes various operational systems, related to internal policyholder underwriting systems including current and legacy (retired) systems to create a 'full picture' of a policyholders' underwriting records.
- Analyzes authorization records, including power of attorney, letter of representation, contracts or assignments and others to ensure compliance with applicable laws rules and regulations for disclosure.
- Assists with records disposition activity, including destruction and retention.
Job RequirementsMinimum Security Clearance: No Clearance Details: Qualified candidates would have the following:KNOWLEDGE, SKILLS, and ABILITIES
- Exposure to document management.
- Novice user of Adobe Acrobat Pro Suite.
- Intermediate proficiency in Microsoft Office Word, Excel, PowerPoint, Outlook, Visio, and internet navigation.
- Ability to handle multiple tasks simultaneously.
- Ability to work independently, prioritize workload, plan organize and coordinate work assignments.
- Attention to detail and the ability to identify discrepancies with accuracy.
- Ability to exercise judgment and discretion, especially with regards to sensitive or confidential materials.
- Good interpersonal skills and the ability to communicate effectively, in written and verbal form with a wide range of internal and external customers.
RELEVANT EXPERIENCE
- 2 or more years of education at an accredited college or university OR two years customer service-related experience OR a combination of college education and customer service-related experience.
- 1 or more years of experience working with information or documents of a professional, financial, sensitive, fiduciary or confidential nature.
- 1 year of customer service, clerical or administrative experience.
EDUCATON
- High School Diploma | GED
PREFERRED EXPERIENCE / EDUCATION
- Associate's degree
- Two or more years of experience related to records management including electronic files management
- Working knowledge of document management systems
Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. At Visium, our company's success is based on your success. When you work with us, you are never 'just a number'. You are our most important asset. Here, you will know us by name through our regular visits to client sites and even occasional luncheons. We will always be there when you need assistance and will always go the extra mile to ensure that you are as successful as possible. Whether you're looking for contract, contract-to-hire or permanent opportunities, we firmly believe there is no employment agency that will work harder for you than Visium.Visium Resources is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.