Location: Arkansas City,KS, USA
Genpact is seeking analytical, motivated, collaborative, and enterprising individuals to responsible for being a focal for:
Traceability and organization of back-to-birth data for large quantities of aviation components
Routing replaceable units to various repair vendors per sourcing agreement
Create and manage order transactions, scan quotes and relevant documents from the perspective of the customer, ensure their satisfaction with completeness and accuracy of paperwork
Responsibilities
Enter accurately piece part time and cycle calculations into the ERP system.
Upload accurately whole engine record packages into electronic library.
Provide weekly status reports on Records open in backlog and completed.
Review Back to Birth records for completeness and accuracy for assigned engine models.
Effectively work with broader stake holders to resolve gaps in the records.
Responsible for interfacing with various levels of the organization for key updates.
Investigate and respond to daily records questions from a global Customer Service team.
Track and report out volume of Customer questions responded too
Run and provide additional required reports as assigned by the supporting Manager.
Accommodate 'Reporting' responsibility
Qualifications we seek in you!
Minimum qualifications
High School Graduate
Good Writing/Email skills (MS Outlook)
Good Interpersonal, Time Management & Planning skills
Self-driven and motivated
Basic PowerPoint and Excel skills
Ability to work and coordinate with client and various external & internal teams at Genpact
Preferred qualifications/Skills
Supply Chain Knowledge (Aviation or Repairs are a bonus)
Basic MS Excel and VBA
Note: Los Angeles, California based candidates are not eligible for this role. Arkansas City, KS/Winfield, KS area candidates are eligible for this role only.