Location: Fort Lauderdale,FL, USA
Job Type
Full-time
Description
Pelican Grand Beach Resort, part of Noble House Hotels & Resorts, seeks a Recreation Manager who takes pride in creating brand focused programming, memorable guest experiences and enjoys developing an exceptional team that delivers on our service promise.
We are a fun, fast paced, diverse team and an upbeat place with a great atmosphere. We have a lot of fun working together and we believe that our team is the key to our success!
At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family.
Best in service applies to our employees as well, starting with an awesome benefits package along with many other perks.
Job Summary:
The Recreation Manager oversees the day-to-day operations of the Recreation department and developing a variety of recreational programming and related activities for the resort. The Recreation Manager has overall responsibility to recruit, train, manage labor, purchasing, inventory and budgeting for the department.
Essential Functions:
* Supervises and manages Recreation team members.
* Monitors quality, standards and meets the expectations of the guests on a daily basis.
* Schedules events, programs, and activities for the resort including but not limited to on-site activities such as pool games, beach games, arts and crafts, movie nights, scavenger hunts, etc.
* Manages all guests/group activities of beach and pool areas. Ensure promotion of recreational activities throughout the resort
* Resolve guest complaints to ensure guest satisfaction.
* Be a proactive seller of resort activities and research potential new resort offerings.
* Have complete knowledge of products and services offered by the hotel.
* Review industry trends for new and innovative product and service opportunities
* Ensure compliance with all safety regulations.
Benefits
Best in service applies to our employees as well, starting with an awesome benefits package along with many other perks including:
* 401K (and 401K matching)
* Paid Time Off
* Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
* HUGE employee discounts
* Multiple parking options
* One free meal during your shift
* Many recognition programs
* Incentive programs
* Referral programs
* Growth opportunities
At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Requirements
Education & Experience:
* 3-5 years of related experience in event programming and hospitality.
* Experience working with kids in a professional and elevated setting is a plus.
* 3-5 years of related experience in event programming and hospitality preferred
* Trained in basic first aid and CPR.
* Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
Physical Demands:
* Ability to perform job functions in outdoor environment with exposure to sun, high temperatures, wind and the ocean.
* Ability to stand for extended periods of time.
* Ability to squat and bend.
* Ability to work long hours as needed.
* Ability to lift 25 lbs.
* Ability to swim.
Mental Demands:
* Problem solving at a fast paced, high level to insure guest satisfaction.
* Must have a strong business aptitude.
* Must be highly organized, detail oriented, able to handle multiple concurrent projects and be able to independently identify and solve key business problems.
* Excellent communications skills (written + verbal)
* Strong attention to detail, accuracy and organizational skills are of the highest importance.