Location: Port Charlotte,FL, USA
General Summary & Essential Responsibilities
Performs responsible administrative and technical work at an assigned recreational facility requiring the exercise of judgment, and tact in day-to-day activities and in dealing with the public. Responsibilities include developing, organizing, coordinating and implementing programs and special events, including the administration of departmental programs and projects that may significantly impact other County departments and/or the general public.
ESSENTIAL RESPONSIBILITIES:
* Develops, organizes, coordinates, implements, manages and evaluates various short and long-term activities, programs, projects and special events at an assigned recreational facility: researches best practices; ensures compliance with all applicable rules, regulations, policies and procedures; and makes recommendations for program enhancements.
* Plans, assigns, coordinates, supervises, and reviews the work of assigned personnel: prioritizes and assigns work; creates and distributes staff schedules; monitors status of work in progress; inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; and selects, hires and trains staff.
* Prepares and maintains reports and records: oversees record keeping; prepares correspondence and program-related paperwork and reports; maintains and updates databases; prepares and submits monthly productivity reports, financial income/expense reports, year-to-date budgets, attendance reports, summer and holiday budgets, and other reports as requested.
* Manages and coordinates facility operations, such as maintenance, work orders, project management, renovations, capital improvements, signage, partnership agreements, rental contracts, insurance requirements, collection of program fees, developing operational and emergency management plans, etc.
* Prepares and implements facility budget: prepares operational expenditures and projected revenues; monitors and approves purchases of supplies, materials, and equipment; and monitors expenditures and revenues to ensure compliance with approved budget.
* Performs public relations activities; informs students, residents, businesses, civic organizations, County and other government agencies of assigned programs, activities, functions, and other services; works on the development of advertising campaigns, newspaper ads, television and radio ads, slide show presentations, press releases, flyers, brochures, and other publicity venues.
* Represents facility and/or department at various meetings.
* Performs basic administrative duties including written reports, memorandums, letters, and electronic correspondence, interaction with vendors, and communication through telephone and meetings.
* Provide exceptional customer assistance, problem-solving, and/or complaints by all forms of communication.
Min. Education, Licenses and Certifications
Minimum Education and Experience:
* Associate degree in health, physical education, recreation, leisure services or related field.
* Five (5) years of experience in recreation programming to include lead or supervisory experience.
* Or any equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for this position.
Licenses and/or Certificates:
* Must possess and maintain a valid Florida driver's license.
Knowledge, Skills and Abilities
Knowledge, Skills, and Abilities:
* Knowledge of County codes, ordinances, and federal, state, and local administrative regulations governing assigned areas of discipline.
* Knowledge of operations and practices of local government; ability to analyze and interpret departmental functions, procedures and policies.
* Thorough knowledge of business English, spelling, and grammar.
* Ability to develop and execute training materials for a wide range of audiences.
* Ability to make decisions recognizing established precedents and practices and to use resourcefulness and tact in solving new problems.
* Ability to exercise judgment and discretion in applying and interpreting department rules, regulations, policies, and procedures.
* Strong analytical and research skills; ability to ascertain priorities and meet deadlines and objectives.
* Strong written and oral communication skills to include public speaking and the ability to develop effective proposals.
* Skill in the use of standard office computer equipment and software applications; ability to maintain accurate records and reports.
* Ability to establish and maintain effective working relationships and interact with the public in a positive and effective manner; to work well in teams; be self-motivated, and receive and execute direction.
* Ability to operate a motor vehicle.
* Ability to provide internal/external guidance and customer assistance via all forms of communication.
Supplemental Information
Working Conditions:Work is primarily performed in an indoor, climate-controlled environment and is nearly absent from disagreeable elements (e.g., irate customers, extreme noise, heat, odors, heights and/or dust).
Risk/Safety Conditions: There is little or no risk related to physical and/or mental health and safety associated with this position.
Physical Activities: Stooping, walking, sitting, pulling, grasping, hearing, seeing up close, seeing far away, kneeling, reaching, pushing, talking, standing, finger movement, repetitive motions, depth perception. Dependent upon position assignment, may frequently lift up to 25 pounds and occasionally up to 50 pounds.