Location: San Francisco,CA, USA
[Full Time] Recruiter at Luminai (United States)
If you think you are the right match for the following opportunity, apply after reading the complete description.RecruiterLuminai United States
Date Posted: 15 Dec, 2022
Work Location: San Francisco, United States
Salary Offered: $80000 — $120000 yearly
Job Type: Full Time
Experience Required: 3+ years
Remote Work: No
Stock Options: No
Vacancies: 1 available
At Luminai, we're working hard on helping people spend less time on repetitive monotonous tasks that a computer could do, and instead let them focus on things that matter. Luminai is revolutionizing the way in which operational teams get work done by developing and deploying more efficient ways to complete activities. You'll be working on cutting edge software with a team of people who are very supportive and collaborative and care a lot about details.
What problem are we solving?
High growth, fast-paced organizations are constantly and continuously deploying new products, solutions, and features - which in turn creates new and complex processes for downstream teams including customer support. These teams become stressed, stretched too thin, and less efficient. Common problems, as simple as performing a refund, often require multi-platform touch points for team members which is frequently solved manually in a very repetitive manner. Luminai creates unparalleled efficiencies in how resolutions are achieved by serving as an enterprise OS connecting multiple platforms that people use, which significantly improves team member happiness and end customer experience.
Why are we solving this problem?
By increasing handle time efficiency, we are improving the daily lives for both internal teams and customers. Teams are more productive and happy in their day to day - customers are more satisfied. Truly a win-win.
Why are we different?
Luminai easily turns complex, multi-touchpoint processes into one click resolutions, with no internal support required. Compared to other workflow optimization technology partners, Luminai provides customized, white-glove solutions that do not require any internal experts and/or technical support in order to deploy solutions within weeks.
Join us for the revolution:
We have years of runway to grow and support you on your journey. Founded in 2020, Luminai has raised $20M in funding, most recently in a Series A round in February 2022. We are backed by the best top tier funds and the leading CEOs of public companies.
We're looking for customer and product-obsessed entrepreneurs who want to work with a dynamic fast-moving team and build the roadmap for the Luminai rocket ship. If this is you, we are super excited to meet you and learn more.
What you'll do:
Who we're looking for:
Benefits at Luminai:
Luminai will always value and strive for diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
About LuminaiWe make multi-click processes one click for CX teams.Company Size: 11 - 50 People
Year Founded: 2020
Country: United States
Company Status: Actively Hiring
#J-18808-Ljbffr