Red Hat Linux Engineer
: Job Details :

This is a full time role with PNC Bank. 2 days in office 3 days remote. Locations: Phoenix, AZ. Dallas, TX. Birmingham, AL. Pittsburgh, PA. USC/HC. Shift: Time: 8hr Mo - Fr: 3:00 pm - 11:30 pm. Required Knowledge, Skills, and Abilities•Understanding of the following Red Hat Linux concepts: - Permissions - SELinux Security - Troubleshooting System Performance and Tuning - Installing and updating software - Managing Storage - Controlling Services and the boot process - Managing networking - Log file analysis and system troubleshooting - Running containers•Strong skills addressing production critical incidents•Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues•Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels•Self-motivated and able to work independently or as part of a team, taking ownership of tasks and driving them to completion•ITIL fundamentalsEducation / Experience•Bachelor's degree in Engineering, Computer Science, or related field required (or equivalent experience)•5+ years of work experience in Red Hat / Linux•Must be proficient in Red Hat Linux 7, 8 or 9•Red Hat certification (RHCSA or higher) Responsibilities | SRE•Monitor systems and infrastructure to maintain operational and performance levels•Rotational on-call responsibilities•Work closely with other SRC professionals/engineers when issues arise, collaborate on troubleshooting, and provide consultation/resolution with events/incidents•Anticipate potential problems before they become impacting and collaborate to determine solutions•Gather and analyze metrics from tools and system/application logs to assist in performance tuning, fault finding, and resolution•Create sustainable systems and services through automation, processes enhancement, tools, and noise reduction•Build automation to manage the SRC operations and eliminate/minimize manual functions and toil•Collaborate with Application/Infrastructure support engineers and operations teams•Engage in post-incident reviews for improvements and determining the cause to prevent recurrence•Document work to turn findings into repeatable actions via knowledge articles•Mentoring and coaching junior engineersResponsibilities | Discipline•Red Hat / Linux operations support•Monitor systems, respond to events and incidents, troubleshooting, communicating, and resolving all issues in a timely mannerIntroduction•Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.•Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.Job Description Candidate should possess skills that are aligned to the Site Reliability Engineering (SRE) principles with a focus on the discipline specific to this position. SRE is a software engineering approach to PNC's SRC Operations. SRE professionals use software as a tool to manage systems, solve problems, and automate tasks. Engineers' focus specializes in improving all aspects of reliability, acting as a conduit between infrastructure and application teams on support issues and improving tools, automation, processes, and software.