Referral Assistant - University Health Services (Part-time, OPS)
: Job Details :


Referral Assistant - University Health Services (Part-time, OPS)

Florida State University

Location: Tallahassee,FL, USA

Date: 2024-11-12T08:38:01Z

Job Description:
Department University Health Services (UHS) Responsibilities
  • Receive referral requests for Physical Therapy from UHS clinicians as well as community providers.
  • Verify insurance benefits for UHS Physical Therapy, obtain prior authorizations as required by the insurance company, and contact patients for scheduling appointments.
  • Fax Physical Therapy documents to referring clinicians as needed. Communicate with UHS Physical Therapy Department as needed regarding insurance and scheduling.
  • Receive referral requests from clinicians for patients seen at UHS and coordinate medical referrals for off-site specialty care based on urgency of referral.
  • Verify insurance to ensure patients are referred to an in-network provider, if possible.
  • Coordinate transfer of records to specialty clinic for patient appointment.
  • Follow up with the patient and/or specialty office to ensure appointment is made.
  • Complete prior authorizations as required by insurance company.
Qualifications High school diploma or equivalency. Preferred Qualifications
  • Excellent customer service skills.
  • Ability to communicate effectively verbally and in writing.
  • Experience with electronic medical records.
  • Experience with processing medical referrals.
  • Knowledge of basic medical terminology and practices within a medical environment.
Contact Info UHS HR Team - ...@fsu.edu University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an OPS/temporary job. Based on the duties, this position may require completion of a criminal history background check . This position requires pre-employment TB testing and successful completion of post hire OSHA training. The schedule is flexible for 20 hours per week, Monday - Friday. Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be accessed at : .
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