North Country HealthCare is transforming healthcare for rural Arizona as a Primary Care, Federally Qualified Teaching Health Center. We provide Family Medicine, Pediatrics, Obstetrics/Gynecology, Dental, Physical Therapy, and Behavioral Health services to the under-served population throughout northern Arizona. We believe in practicing integrative care in an inclusive culture. We treat some of the most vulnerable rural populations in the United States while supporting North Country's mission. We are proud of our Family Medicine Physician Residency, our medical education programs, and our passionate team.DescriptionThis is an exciting opportunity to make a meaningful impact on the lives of our patients by ensuring they receive the specialized care they need. As a Referral Coordinator, you will work closely with our healthcare providers and insurance companies to coordinate and manage patient referrals, ensuring a smooth and efficient process. Your attention to detail and excellent communication skills will play a vital role in ensuring our patients receive the necessary care in a timely manner.Duties
- Coordinates referrals to external medical providers.
- Obtains authorizations from various insurance companies according to their plan requirements.
- Tracking and following to close the loop making sure patients have seen referred provider.
- Maintains documentation and logs of patient referrals.
- Communicates status of patient referrals to the medical staff and the patient.
- Provides backup for clerical and or medical staff as needed.
Requirements
- High school diploma
- 12 to 18 months prior related experience
- Bilingual English/Spanish preferred
- Working knowledge of:
- Medical terminology
- HIPAA
- Phone based work
- Referrals
- Medical records
- Medical insurance
CompensationStarting at $16.00/hr+ DOE BenefitsNorth Country HealthCare is proud to offer a full range of benefits to our full and part time employees beginning day one, including:
- Medical insurance for as little as $5 per paycheck.
- Dental and Vision insurance.
- Critical Illness, Accident, and Hospital Stay supplemental coverage.
- Employer-paid life insurance, disability, and Employee Assistance Program.
- 401k with a 4% employer match.
- Up to $5,250 towards student loan repayment or educational tuition reimbursement annually, professional development support, and internal career growth opportunities
- Additionally, employees earn up to seven weeks of paid time off annually, with accrual beginning on day one.
We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.North Country HealthCare is a VEVRAA Federal Contractor and an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. North Country HealthCare is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at . Please do not send resumes to this email address.