Referral Coordinator - West Houston
: Job Details :

Clinic Location: 16001 Park Ten Pl., Houston, TX, 77084 In this role you will offer inbound and outbound phone support while providing operational processing expertise of clinical referrals using telephony and EMR system(s). The ideal candidate has experience in a contact center environment and can understand the needs of others to meet those needs with great service and operational processing accuracy. Knowledge of the healthcare industry including reviewing patient charts, insurance and medical billing processes, and EMR/ HIN systems preferred but not required. The ability to have premier service interactions without patients is critical to success in this role, in addition to achieving all processing performance objectives. How you can make a difference Answers all phone calls in a patient, empathetic, and passionately communicative manner. Deliver on a commitment to solve problems with patience and understanding, providing knowledgeable and thoughtful service to exceed expectations...Coordinator, Processing, Healthcare, Operations, Medical, Patient