Regional Banker/Teller
: Job Details :

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected,valued and have an opportunity to contribute to the company's success. As a full-time Regional Banker/Teller Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Hunt Valley, MD to support multiple branches in PNC's Northern MD Retail Market.Pay TransparencyBase Salary: $40,040 - $52,250Salaries may vary based on geographic location, market data and on individual skills, experience, and education.This role is incentive eligible with the payment based upon company, business and/or individual performance.Job DescriptionManages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities.Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesBanking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university/college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s)LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage, dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans, and more.Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@. Please include accommodation request  in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email.Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.California ResidentsRefer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.Top Reasons to Join PNCBeing a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC.Total RewardsPNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more.Join PNC's Talent CommunityIf you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities.#J-18808-Ljbffr