We are seeking an outstanding Regional Business Office Manager to oversee and assist community businessoffice staff with the business office and accounts receivable functions in our Skilled Nursing Communities. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them with the lifestyle they deserve!
Who we are
Our supreme goal is to do and be the best in all we undertake and to provide a Stellar life for our residents, their families, and our employees. - Evrett Benton, CEO
If you are looking for a company and team that understands the value of people, then look no further!
Stellar Senior Living is the premier assisted living and memory care provider in the Western United States. Founded in 2012, we have experienced consistent growth, adding senior living communities to our family each year. We continue to grow and seek top talent to join our team and continue the journey with us.
What we offer
- $90,000 - $105,000 annual base salary (DOE)
- Benefits include medical, dental, vision, generous Paid Time Off program, holidays, and more!!!
- A growing company with opportunities for advancement
- Company-sponsored training, tuition reimbursement, and other learning opportunities
Job Description
The Regional Business Office Manager provides support and training for business office operations in multiple communities and assists with implementing company-wide initiatives. They also assist with filling open business office department positions, training new business office staff, and continuing education for existing business Office staff.
Responsibilities
- Conducts training for Business Office staff in accounts receivable, accounts payable, Resident Trust Fund (RTF), and similar areas.
- Conducts training on the use of relevant software programs.
- Creates policies and procedures when needed and then supports adherence to such.
- Performs periodic audits of financial files, RTF petty cash, and billing procedures and assists in internal audits.
- Monitors month-end close and other business office operations for timeliness and accuracy.
- Assists in recruiting, interviewing, and hiring Business Office staff.
- Provides coverage or assistance in the absence of the Business Office Manager.
- Coordinates the implementation of new policies, systems, and processes related to community accounting activities.
- Assist communities by ensuring that all personnel receive appropriate compliance training.
- Performs other tasks as assigned.
- Conducts job responsibilities following the standards in the Company's Code of Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Knowledge/ Skills/ Abilities
- Ability to travel extensively with an emphasis on Colorado.
- Ability to organize and prioritize to meet deadlines.
- Establishes good working relationship with BOM and Administrator.
- Must be proficient with SNF/LTC payer eligibility guidelines.
- Must be proficient with SNF/LTC payer billing rules.
- Must have a solid working knowledge of Medicaid eligibility guidelines for states-supported.
- Must be comfortable and confident with Private collections.
- Skilled in directing and motivating the workforce.
- Must be proficient in using a personal computer and Windows environment software with intermediate keyboarding skills.
- Intermediate level of MS Office applications – Word and Excel.
- Must have strong interpersonal skills, including verbal and written communication.
- Must be a strong trainer and mentor
- Must be able to troubleshoot issues, prioritize work to support multiple communities, and communicate effectively with community and support staff.
Relevant Experience
- A bachelor's degree in accounting or finance or similar or equivalent experience is preferred.
- Minimum of 2 years of applicable experience in a healthcare (Long-Term Care preferred) billing and collections environment.
- Understanding of healthcare business service functions, including billing, collections, and UB04, in a Long-Term Care environment is preferred.
- Elevated level of customer service experience.
- Business Office Director experience preferred.