Location: all cities,NY, USA
THE COMPANY
A prominent company in the franchise-based commercial services industry, delivering high-quality janitorial solutions to businesses of all sizes. The company is dedicated to supporting franchise business owners through extensive training and operational support, enabling them to deliver superior service. Known for its commitment to integrity, leadership, and innovation, the organization fosters a culture where employees and franchisees thrive. With a clear focus on delivering excellent service and maintaining customer satisfaction, the company strives to uphold its core values of growth, collaboration, and excellence.
THE JOB
As a Support Center Regional Director (RD), you will lead the daily operations of the support center to ensure maximum profitability and alignment with corporate objectives. In this role, you will manage both the operational and sales activities, ensuring that franchise sales are effectively executed and that franchise owners receive the necessary guidance to minimize account attrition. The RD is expected to develop long-term strategies for the region, manage performance standards, and work closely with the executive team to ensure that all objectives are met. This role also includes regular interaction with franchise owners and staff to foster growth and operational excellence, as well as travel for various meetings and trainings.
THE QUALIFICATIONS
The ideal candidate should have the following qualifications:
- Minimum of 3 years of management experience
- College degree or proven professional track record in a related field
- Experience in business planning, P&L management, or service industries (preferred)
- Strong leadership skills with the ability to motivate and mentor teams
- Excellent problem-solving skills and the ability to manage multiple tasks
- Strong ethics, integrity, and adherence to core company values
- Proven ability to communicate and implement company initiatives
- Experience working in franchising or janitorial services is a plus
- Ability to travel for meetings, trainings, and to support franchise operations
THE BENEFITS
We offer a comprehensive compensation package, including:
- 70k - 80k Salary Range and commission/bonus structure
- Health, dental, and vision insurance
- Paid time off, including holidays and vacation days
- Retirement plan with company contributions
- Professional development and leadership training opportunities