Location: Harrisburg,PA, USA
Position Title:Regional Director of Operations - PA, NJ RegionPay Grade:18Reports To:RVPMorrison Healthcareis a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison s hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company s comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison s alignment with Partnership for a Healthier America s (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare s Top 100 Best Places to Work in Healthcare for the past five years, and Training Magazine s Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.Job SummaryWorking as a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic, healthcare food service environment.Key Responsibilities:Leads, manages, and inspires a diverse team of District Managers, Resident District Managers, and/or Director of Dining Services, and their teams, to provide top-notch service within the food service department.Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build communityOwns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implicationsSupports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignmentServes as representative/brand ambassador of the Morrison team to senior clients in territory, and acts as escalation pointWorks with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)Collaborates with key partners to support regional initiativesEnsures compliance with QA, policy, and USDA program requirements, along with completing all reporting on timeChampions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operationOwns the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processesEnsures consistent and fair administration of all policies and proceduresRecognizes and anticipates marketplace trends; participates in regional strategic planning meetings Required Qualifications:Bachelor's or master's degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degreePreferred Qualifications:Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.Has a proven track record of growing a business and leading teams, along with strong financial acumenHas ability to think quickly, analytically, strategically, and accuratelyShows expert client relationship, influencing, listening, and communications (written and verbal) skillsChampions the inclusion mindset, and is proactive, positive, professional, flexible, and resilientDemonstrates initiative, ownership, multi-tasking, prioritization, and organization skillsProficient in the use of Microsoft SuiteExtensive travel required in this positionApply to Morrison Healthcare today!Morrison Healthcare is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Associates at Morrison Healthcare are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Applications are accepted on an ongoing basis.Morrison Healthcare maintains a drug-free workplace.Req ID: 1347611Morrison HealthcareKATHRYN MANFUSO[[req_classification]]