Description ALG Senior is a leading provider of senior living communities, dedicated to enhancing the quality of life for our residents through exceptional care and services. We are seeking a highly motivated and experienced Regional Director of Operations to join our team in Northeast North Carolina. Position Overview: The Regional Director of Operations will oversee the management and operations of 5-7 senior living communities in Northeast North Carolina. The ideal candidate will possess strong leadership skills, a deep understanding of senior living management, and a valid NC Assisted Living Administrator's license. This role is critical to ensuring the highest standards of care, compliance, and operational efficiency across our communities. Key Responsibilities:
- Provide leadership, guidance, and support to the Executive Directors and staff at each senior living community within the region.
- Ensure compliance with state and federal regulations, company policies, and industry best practices.
- Develop and implement strategic plans to achieve operational goals and objectives for each community.
- Monitor financial performance, manage budgets, and optimize resource allocation to maximize profitability and efficiency.
- Foster a culture of continuous improvement, promoting innovative solutions to enhance resident satisfaction and community performance.
- Conduct regular site visits to assess operations, provide feedback, and ensure the highest standards of care and service.
- Collaborate with corporate leadership to align regional operations with overall company vision and strategy.
- Oversee recruitment, training, and development of community leadership teams to ensure high performance and retention.
- Address and resolve any operational issues, concerns, or conflicts in a timely and effective manner.
- Maintain strong relationships with residents, families, staff, and external stakeholders to support a positive and collaborative community environment.
Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field; Master's degree preferred.
- Valid NC Assisted Living Administrator's license is required.
- Minimum of 5 years of experience in senior living management or a related field, with at least 3 years in a leadership role.
- Proven track record of successfully managing multiple senior living communities or similar healthcare operations.
- Strong knowledge of state and federal regulations governing assisted living facilities.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze complex problems, develop effective solutions, and make sound decisions.
- Proficiency in financial management, including budgeting, forecasting, and financial analysis.
- Commitment to providing high-quality care and services to senior residents.
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Paid time off and holidays.
- Professional development opportunities and continuing education support.