Regional Director of Operations
: Job Details :

Description

This position can work from home in the Dallas, Houston, San Antonio, or Austin areas. Travel and frequent campus visits are required.

Introduction

Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a Regional Director of Operations today with Galen College of Nursing.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our students lives and you have the opportunity to make a difference. We are looking for a dedicated Regional Director of Operations to be a part of our team.

Job Summary and Qualifications

As a Regional Director of Operations you will provide leadership in managing campus operations, ensuring campus leaders understand policies and procedures and College brand standards in order to enhance the student experience, provide the highest level of quality customer service, and ensure stakeholder needs are met. Departments and functions managed include admissions, bursar, facilities, financial aid, IT, reception, and registration.

Position Responsibilities

Create cohesive teams and understand Galen processes to provide an excellent student experience.

Develop and coach campus level operations leaders.

Successfully achieve key performance indicators, including: enrollment, efficiency, student satisfaction, fiscal responsibility, service, and accreditation.

Maintain open communication with campus and College leadership in order to enhance productivity, customer service, and maintain a positive working environment.

Improve the student experience through understanding complications that can occur as a result of implementing College policies and procedures and work with Main Campus to resolve.

Understand and manage campus level budget and expenditures.

Handle operational and service-related complaints, solving or escalating issues as appropriate.

Oversee campus staffing to meet the needs of current and potential students.

Ensure campus events reflect brand standards, including graduation, orientation, open houses, and regulatory visits, in collaboration with Main Campus as appropriate.

Oversee campus safety and security, including disaster planning and emergency response.

Perform other duties as needed to support the administrative services of the campus.

Position Requirements

Education: Minimum of a Bachelors degree plus 5 years of senior operational experience, preferably in higher education. A Masters Degree in a related field is preferred. Equivalent experience in lieu of a degree will be considered.

Experience: Demonstrated leadership experience in oversight of operations, budgeting, business process design and managing in a growing and changing organization.

Special Qualifications: Effectively able to build consensus among and prioritize needs of constituent groups. Independent judgment, strong analytical ability, with the ability to implement and manage processes and procedures. Excellent communication skills, ability to manage and develop employees, and communicate effectively in matrix management structure. Highly organized and possess ability to constantly multi-task between departments and projects.

Degree of Supervision: Minimal.

Galen College of Nursing is a college focused on expanding access to quality nursing education. Our culture is at the forefront of everything we do. We offer a unique educational experience called Pure Nursing. With a focus on nursing education, our knowledgeable and caring faculty and staff take personal interest in helping our students achieve their goals. Galen is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award Associate, Baccalaureate, and Master's Degrees. Our baccalaureate degree in nursing program is accredited by the Commission on Collegiate Nursing Education (CCNE), and the associate and master's degree in nursing programs are accredited by the Accreditation Commission for Education in Nursing (ACEN). At Galen we change the life of one to care for the lives of many.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Be a part of an organization that invests in you. We are actively reviewing applications for our Regional Director of Operations opening. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in nursing education!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.