Location: Bangor,ME, USA
Salary: 125,000 / yearOther Forms of Compensation: Annual Performance Bonus, Flexible Paid Time Off, Benefits, 401K, TrainingPay Grade: 18Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's Top 100 Best Places to Work in Healthcare for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.Job Summary Working as a Regional Director of Operations (RDO) , you will lead, manage, and inspire a team of leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory within Maine, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment. This position will be responsible for 11 acute care hospitals with 38 million in annual managed volume.Key Responsibilities:Leads, manages, and inspires a diverse team of leaders and their teams, to provide top-notch service to patients, guests, and clientsDrives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build communityOwns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implicationsSupports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignmentServes as representative/brand ambassador of the Morrison team to senior clients in territory, and acts as escalation pointWorks with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)Collaborates with key partners to support regional initiativesEnsures compliance with QA, policy, and USDA program requirements, along with completing all reporting on timeChampions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operationOwns the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processesEnsures consistent and fair administration of all policies and proceduresRecognizes and anticipates marketplace trends; participates in regional strategic planning meetingsRequired Qualifications:Bachelor's or master's degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degreeCurrently resides or able to relocate to be commutable on a daily basis to MainePreferred Qualifications:Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.Has a proven track record of growing a business and leading teams, along with strong financial acumenHas ability to think quickly, analytically, strategically, and accuratelyShows expert client relationship, influencing, listening, and communications (written and verbal) skillsChampions the inclusion mindset, and is proactive, positive, professional, flexible, and resilientDemonstrates initiative, ownership, multi-tasking, prioritization, and organization skillsProficient in the use of Microsoft SuiteExtensive day travel within Maine required in this positionApply to Morrison Healthcare today!Morrison Healthcare is a member of Compass Group USAClick here to Learn More about the Compass StoryAssociates at Morrison Healthcare are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Compass Group is an equal opportunity employer.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Applications are accepted on an ongoing basis.Morrison Healthcare maintains a drug-free workplace.Req ID: 1366893Morrison HealthcareAMY S MILLER#J-18808-Ljbffr