This position manages and oversees the office operations for multiple sales offices and supervises office personnel to ensure that the administrative functions of the offices are efficient. Recruit and train staff, interpret and enforce company policy and provide customer service.Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to you manager or human resources for specific duties and performance expectations.
Manage the day-to-day administrative operations for multiple offices. This may include overseeing financial transactions, record keeping, processing and verification of real estate information such as new listings and sales, preparation of purchase agreements; tracking sales revenue; reviewing existing practices and developing new processes. Provide leadership in all support and sales associate areas to assure accomplishment of position objectives. (55-65%)Perform office administrator's duties as needed. (30-40%)Recruit, select, train, motivate and support staff for the successful performance of the branch office(s) and contribute to fulfilling the company-wide objectives. Develop staff training programs and conduct orientation for new employees and sales associates. (10-15%)Develop, recommend and implement programs and long-range objectives designed to enhance the business strategy and enable it to achieve its goals relative to profitability, cost control and organizational effectiveness. (5-10%)Promote affiliated company businesses and work to increase capture rate of the affiliates. (5-10%)Stay up-to-date on the market, trends, skills, technology and related sales skills. (0-5%)Performs any additional responsibilities as requested or assigned. (0 - 5%)Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
QualificationsEducation:
- Bachelor's degree in business or related field; or equivalent work experience or knowledge.
Experience:
- 3 years real estate related experience and demonstrated supervisory experience.
Knowledge and Skill
- Computer skills; proficient in MS Office products.
- Project management skills; ability to prioritize and handle multiple tasks and projects concurrently.
- Effective analytical, problem-solving and decision-making skills.
- Excellent oral and written communication skills. Attention to detail and quality.
- Excellent interpersonal skills and leadership abilities.
- Experience in handling real estate transactions; knowledge of legal obligations of Realtors under state and federal laws and other governing bodies.
- Ability to work as a team member; work independently and delegate tasks.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
- Real Estate license preferred
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)Equal Opportunity Employer