Regional Operations Center Representative - Rochester
: Job Details :

A dedicated worker with strong technical skills. Adaptable in quickly changing environments and a reliable team player. If this sounds like you, then Regional Operations Center (ROC) Specialist may be the role for you. BE A PART OF THE CONNECTION - At Spectrum, we ensure the delivery of our internet services to more than 32 million customers nationwide. As a ROC Specialist, you will be using national tools and processes to provide 24/7 incident management to our vast hybrid-fiber coaxial plant network. You will be monitoring plant performance for optimal service delivery to our valued customers. Whether it be dispatching maintenance teams to fix outages or finding impairments, your work will be directly helping our customers get back online and enjoy using our services. WHAT OUR ROC SPECIALISTS ENJOY MOSTA supportive work environment with helpful team members. The knowledge of ultimately helping customers. Being able to rely on team members for whatever arises. A fast-paced environment...Operations, Representative, Communications, Regional, Operation, Technical, Manufacturing