MAJOR DUTIES AND RESPONSIBILITIES:
- Promoting Schuler's products within assigned region.
- Leads the business development and selling process for Schuler service products
- Build and maintain the relationship with assigned customers
- Managing the information interface between Schuler and customer and market including
- Collecting and directing market intelligence
- Identifying opportunities
- Evaluating and processing RFQ's
- Leading the RFQ response and quotation process
- Coordinating all relevant technical and commercial aspects
- Supporting the clarification and negotiation process
- Completion of quotations, participates in subsequent clarification and negotiations process.
- Driving the sales process to maximize our overall chances of success, and achievement of order intake targets.
- Directly responsible for sales and business development for Schuler service products with assigned customer accounts.
- Coordinates sales and business development activities with the Director of Modernizations, the SIC team, as well as with other Schuler affiliates and divisions as needed, including strategic and operational sales work.
- Supports other Schuler depts and team members with customer/market information exchange as necessary.
- Acts as primary point of contact for assigned customer accounts in the assigned region.
- Participates and/or leads technology and product presentations in cooperation with relevant departments, affiliates, and divisions for customers. Attends trade shows and events. Works closely together with Marketing to develop customer and market specific workshops and specific training events.
- Provides market intelligence to Schuler organization including market developments and trends, customer requirements and information and activities of competitors.
- Use and regular updates of applicable software and reporting files, including SAP, CRM, project tracking files, customer satisfaction surveys, social media in line with company regulations and requirements.
- Leads contract review and internal handover of orders, as well as continues to engage in the purchase order change process as required.
- Maintains strict observance of and compliance with Schuler's company policy.
- Participate with the Director of Service Sales, to prepare annual and quarterly budgeting and forecasting activities.
REQUIREMENTS:
- Bachelor's degree or equivalent and three (3) to five (5) years of related Sales and Product experience.
- Strong knowledge of the stamping industry with assigned region.
- Capital equipment service sales, preferably in the metal stamping industry
- Strong communication, interpersonal, sales, presentation, and negotiations skills.
- Valid driver's license.
- Willingness to travel.
- Able to read and understand technical drawings.
- Service-oriented and able to resolve customer grievances.
- Proficient user of Microsoft Office (Excel, Outlook and PowerPoint)
- Highly organized and time conscious
- Possess strong analytical aptitude
- Proficient computer skills with the ability to learn new software
- Customer focused
- Strong time management and organizational skills
- Ability to multi-task and to work in dynamic business environment; Adaptable to change
- Self-motivated and results oriented; Ability to use judgement and make decisions independently
- Teamwork oriented to resolve problems and achieve goals
- Excellent listening, verbal and written communication skills
- Fluent in English with advanced reading and writing skills