Location: Denver,CO, USA
Job Summary:
This role will be instrumental in coordinating the registration of annual meetings, internal events, and regional meetings utilizing the CVENT registration system. This position will be responsible for the entire registration process from HQ to onsite for Customers and HQ staff alike. Additionally, this role will support the entire Event Management team in various duties as needed with events throughout the year including but not limited to major conferences.
Essential Functions:
• Coordinates and implements all aspects of registration for events managed by the Event Management department using the CVENT registration system.
• Provides prompt, thorough, effective, customer-centric service to customers and prospects attending events via email and phone.
• Responsible for the entire registration process on-site during BOC, Convention, and other events TBD (including but not limited to pre-show badge printing, onsite registration area set up, and lead contact on-site for all HQ staff working at registration desk).
• Maintains and updates MAX Center Events Page.
• Provides timely and detailed registration reports based on current and historical data to members of the Event Management team and other internal teams.
• Acts as a subject matter expert (SME) in the CVENT registration system continually researching ways to utilize the system to its full potential.
• Maintains accurate Executive Events Calendar to be distributed internally.
• Communicates event information effectively and professionally to potential and existing participants to increase event enrollment.
• Works with the internal Communications team on providing CVENT-ready graphics and verbiage.
• Develops and maintains Event mobile Applications for Conferences.
• Other Duties as assigned.
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 1-3 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
• Ability to travel to two main events: RE/MAX Convention (March timeframe) and RE/MAX Conference (August timeframe). Additional travel may be required.
Standard Knowledge, Skills and Abilities:
•Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
•Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
•Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
•Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$45,000 - $55,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education, and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions slides
Application Deadline: 10/23/2024