Registration Services Assistant
: Job Details :

Caldwell University invites applications for a Registration Services Assistant. Reporting to the University Registrar, this position is responsible for providing excellent customer service to all who enter or contact the Center for Advising, Registration, and Enrollment Services, while supporting all functions related to the Office of the Registrar and serving as the primary contact for issuing transcripts, enrollment verifications, incomplete grade changes, and processing registration. Job duties include, but are not limited to:Providing a high level of customer service to all who enter or contact the Center for Advising, Registration, and Enrollment Services. Gathering information to understand and evaluate needs of person(s) being serviced. Interpreting relevant policies and procedures to determine best course of action. Resolving problems to the fullest extent possible, escalating issues as needed. Monitoring common email inboxes and taking appropriate action in a timely manner, as...Registration, Assistant, Processing, Customer Service, Education, Enrollment