Position Summary/Scope of ResponsibilityThe Centers for Advanced Orthopaedics LLC (CAO) is one of the nation's largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.The Rehab Aide is responsible for providing support to Physical and Occupational Therapists and Therapy Assistants in their treatment of patients, under their direct supervision as required in accordance with CAO's policies and procedures and state and federal (Medicare) rules and regulations. The Rehab Aide may also be responsible for assisting in front desk job duties as necessary.Duties include, but are not limited to:
Assists the therapists in the treatment of non-Medicare patients, under the therapists' direct supervision, including but not limited to the following: retrieving and/or assisting therapists with set up and administration of modalities; setting up exercise machines as necessary for each individual non-Medicare patient; monitoring exercise repetitions/form as requested by the therapists for non-Medicare patients.Cleans plinths, equipment, counter tops, and any other surfaces as necessary to disinfect clinic and maintain CAO's high standards of cleanliness.Adheres to work schedules, which are created to maximize hours of patient care and patient volume, therefore, schedules may vary from day to day depending on patient need, including early morning hours, evening hours and Saturday hours depending on clinic.Assists with doing laundry (if applicable) and ensuring towels, gowns, etc. are clean, folded and put away in the appropriate place. Performs front desk job duties including but not limited to answering the phone, scheduling patients, patient registration, insurance verification and any other duties as specified by Clinic Manager/Therapy Director.Is responsible for attending monthly clinic staff meetings or if unable to attend, he/she is responsible for obtaining a copy of the written agenda from the Clinic Manager/Therapy Director.Assists with the smooth running of the clinic, which may include variations in scheduled hours, as well as staffing at another CAO location. Actively participates in the Therapy team, including but not limited to staff meetings, CAO sponsored events, webinars, in-services, and departmental meetings.May be required to work evenings and Saturdays depending on Practice operating hours and needs of the therapy clinic.Performs other duties as assigned.Required Education & Experience
- High School Diploma required.
- Experience and proficiency working with computers and electronic medical records.
- Maintains CPR Certification for Healthcare Professionals
Competencies/Required Skills & Abilities
- Strong Interpersonal Skills - Ability to develop relationships and collaborate in a decentralized organization.
- Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
- Strong oral and written communication skills with excellent self-discipline and patience
- Required to be proficient in Windows based office technologies (e.g., Word, Excel)
- Able to work independently.
- Exudes professionalism in presentation.
- Must be able to read, write, speak, understand, and communicate in the English language.
- Must participate in CAO's Rehab Aide training and pass CAO's Rehab Aide proficiency exam.
Physical Demands
- Must be able to sit for long periods of time and lift up to 50 pounds.
- Must be able to use appropriate body mechanics when making necessary transfers and helping patients with exercises.
- Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
- Some heavy lifting, pushing, and pulling exerted regularly throughout a standard work shift.
- Adequate hearing to perform duties in person and over telephone.
- Requires hand-eye coordination and manual dexterity needed to operate a keyboard, medical equipment, fax machine, scanner, photocopier, and telephone.
- Must be able to communicate clearly to patients in person and over the telephone.
- Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.
- Requires exposure to communicable diseases, bodily fluids, medicinal preparations, and other conditions common to a clinical environment.