Currently this is a remote position until further notice:
Job Duties:
- Gather and review insurance benefit details from payers.
- Deliver excellent customer service to internal teams, addressing requests promptly and accurately; escalate issues when needed.
- Maintain regular communication with assigned payers.
- Report any patterns of billing discrepancies or delays to the supervisor.
- Effectively communicate with payers to ensure timely and accurate benefit investigations.
- Analyze data and use sound judgment to assess information.
- Work remotely with minimal supervision on daily tasks.
Job Requirements:
- Must have both call center experience and 2+ years of prior reimbursement experience
- Experience working with Medicaid/Medicare
- High school diploma or equivalent
- Excellent time management, attention to detail, and organizational skills
- The ability to work any consistent 8 hour shift between 7AM to 7PM CST
- The ability to commit to the full duration of the project
- Medical terminology and/or pharmacy experience
- Medical billing/coding experience
- PBM experience is a big plus!
- Must be legally authorized to work in the United State.
Prescreening Includes:
- Background Check
- Clerical Testing
- Interview Process
- Reference Check
- Education Verification
Job Type: Temporary
Pay: From $29.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Vision insurance
- Work from home
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