The Relationship Manager is responsible for developing and managing commercial banking relationships to maximize profitability to the bank with acceptable risk; through relationship management, credit management, and business development.
Responsibilities:Relationship Management
- Manages the largest and most complex relationships that require in depth analysis
- Deliver meaningful, sustainable value to customers by anticipating needs and expectations and providing appropriate value-add solutions
- Ensures integrity and timeliness of customer information, documentation, and data
- Ensures each relationship is profitable and represents appropriate risk
- Acts as subject matter expert to provide guidance and support to junior staff regarding customer questions and issues
- Mentors junior staff and helps to manage workflow within the team
Credit Management
- For new loan requests, assess borrower credit-worthiness in accordance with credit policy
- Present loan opportunities to the appropriate credit approvers that include analysis and structure that are well articulated and well-reasoned
- Ensure that loans are documented in accordance with credit approvals
- Manage enterprise risk for products and services, including depository services and treasury management products as well as fraudulent activity
Business Development
- Maintain expert knowledge of commercial banking products & services
- Consistently and aggressively pursue an active calling effort in order to maintain an extensive pipeline of new business opportunities
- Assist less experienced Relationship Managers by providing insight and recommendations regarding marketing and deal flow management
- Provide existing and prospective customers with appropriate financial services and advice
- Lead community visibility and involvement through active and strategic relationships with centers of influence and organizations.
- Maintain a pipeline of business leaders and prospects
Qualifications:Education Requirements
Minimum Experience
- Minimum 8 years of experience in commercial lending as a credit analyst, underwriting specialist or portfolio manager
- Minimum 4 years of experience as a relationship manager
- Expert understanding of treasury management services and other banking products
Knowledge/ Skills/ Abilities
- Expert accounting & finance knowledge
- Exceptional technical skills
- Expert knowledge of laws and regulations, and compliance related to commercial lending
- Demonstrated ability to negotiate on behalf of the bank and borrower while appropriately balancing risk and shareholder value
- Strong verbal, written, and interpersonal skills, as well as analytic and problem solving skills
- Ability to work in a team environment and demonstrate flexibility as business dictates
- Ability & willingness to investigate, resolve, and recommend process improvement opportunities
- Ability to effectively plan, manage, and delegate to others
Job Details:
To all recruitment agencies: Independent Financial does not accept agency resumes without formal engagement of the agency. Please do not forward resumes to Independent Financial employees or any other organization location. Independent Financial is not responsible for any fees related to unsolicited resumes.