Relationship Manager
Remote, but must be based in NYC
Salary - 150,000-200,000
Company Overview
Our client is a cutting-edge firm at the forefront of reimagining fixed income trading and portfolio management. Founded by pioneers in algorithmic credit trading and supported by industry visionaries, they leverage the latest AI/ML techniques to empower some of the worlds largest and most sophisticated institutional investors in optimizing their fixed income strategies.
Job Overview
Our client continually earns their clients' trust by deeply understanding their business needs and delivering technology solutions that simplify the complexities of fixed income trading. They take pride in actively listening to their clients, constantly striving to enhance their products and technology. As part of their Relationship Management team, you'll play a crucial role in helping clients maximize the value of the system while gathering feedback on new features and products.
Responsibilities:
- Develop a deep understanding of clients' trading strategies, requirements, and behaviors, and translate these into use cases for the client's technology solutions.
- Build and maintain strong relationships with buy-side clients across trading, operations, and technology.
- Become a subject matter expert on all current and new product features.
- Provide real-time support to users, collaborating with internal teams, trading venues, and client representatives as needed.
- Conduct ongoing client training to ensure a seamless user experience, including introducing new features and functionality.
- Relay continuous feedback from the client base to internal teams to drive product enhancements and improve user experience.
- Stay informed about market developments that could impact electronic trading and the competitive landscape.
- Organize and participate in periodic review meetings with clients, using a data-driven approach to account management.
Requirements:
- 3+ years of experience in roles such as bond trader, trading assistant, salesperson, portfolio manager, or operations professional.
- Deep understanding of electronic corporate bond trading, including common protocols and workflows.
- Independent, self-motivated, and a fast learner, with a passion for working in a fast-paced, dynamic start-up environment.
- Strong team player with exceptional communication and interpersonal skills.
- Solid technical background with the ability to communicate effectively with engineers, developers, and end-users, and a strong grasp of enterprise-level businesses and IT systems.
- While the role is remote, the ideal candidate will be based in the NYC area and able to meet with clients and the team as necessary. Must also be willing to travel to develop and expand client relationships.
- B.S. or B.A. College Degree.
Benefits:
- Competitive salary, commission structure, and benefits.
- Agile, dynamic, and fast-paced work culture.
- Flat organizational structure with opportunities for professional growth as the firm scales.
Please apply direct or email me at ...@storm2.com