Location: Boise,ID, USA
Remote Benefits Customer Service Representative at Conduent in Boise, Idaho, United States Job Description Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Benefits Call Center Representative Pay Rate is $15/hr in Training and $16/hr in Production plus benefits from your first day of employment The position is 100% Remote Training schedules will be Monday - Friday 8 am - 4:30pm EST Production schedules will fall anytime between Monday - Sunday 8 am - 9pm EST (overtime may be required) About the Benefits Call Center Representative role: As a member of the Benefits call center team, you will help people daily by taking calls and actively listening while discussing employee benefits.? Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming customer calls while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our client's success. Requirements We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: + Excellent written and verbal communication skills + Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) + Must have the ability to connect with an ethernet cable to a modem/router + Keyboarding and MS Office proficiency + Great problem-solving skills + Ability to effectively multi-task + High school diploma or GED + Must have the ability to pass a background check, potentially including Employment and Education verification (in some instances, a drug test will be required, THC included) + Must be 18 years or older Working For You: We value our team members and offer perks and rewards designed to enhance your well-being and career growth: + Health, dental, and vision from your first day + Retirement savings + Employee discounts + Career growth + Paid training + Paid time off + Gre To view full details and how to apply, please login or create a Job Seeker account