Remote Contact Center Agent I (Bilingual Native Spanish & English)
: Job Details :

Remote Contact Center Agent I (Bilingual Native Spanish & English) Location US-NY-Long Island City | US-TX-Houston | US-AZ-Phoenix | US-NM-Albuquerque Category Customer Service Why join this team Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Take responsibility for resolving members' financial inquiries. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. We are seeking highly skilled Contact Center/ Customer Service Agents with expert-level Spanish language abilities and confirmed fluency in both Spanish and English. The ideal candidate will possess strong verbal and written communication skills in Spanish and be able to clearly articulate in English, ensuring seamless and professional interactions with members in both languages. Candidates will und...Spanish, English, Bilingual, Agent, Customer Service, Remote, Banking, Education