Lords Chimney in Houston, TX is actively seeking a reliable full-time Remote CSR to directly deal with customers, schedule dispatchers, and perform day-to-day office duties. Are you a customer service rockstar? Do you thrive in a fast-paced office environment? If you've enjoyed working in the blue-collar industry this job is for you! Keep reading! This customer service position earns a competitive wage, with the opportunity to earn bonus pay. We provide great benefits and perks, including a 401(k) plan, health insurance, paid time off (PTO), employee discount, and paid training. If this sounds like the right office opportunity for you, apply today! ABOUT LORDS CHIMNEY We have received a number of notable distinctions and have been keeping the chimneys, fireplaces, and dryer vents of the greater Houston area clean and efficient for the last decade. We train our team members extensively and continuously add to their knowledge through industry leaders like the National Chimney Sweep Guild (NSCG) and the Chimney Safety Institute of America (CSIA). At Lords Chimney, you can be confident that you are working for an honest, and reliable company. Being a part of our team, you receive extensive fire safety, product knowledge, and customer service training, so you're prepared to answer any questions clients may have. As one of Lord Chimney's own, you have the tools, knowledge, and experience to help. Our team is friendly, honest, knowledgeable, and professional. We are dedicated to creating a company that has a friendly and positive environment! A DAY IN THE LIFE OF CSR As a CSR, you eagerly answer customer phone calls. Your friendly voice makes a welcoming first impression when our clients reach out for chimney services. Because you invest time in having a thorough understanding of our services, you confidently answer client questions and schedule our technicians accordingly. When dispatching our technicians, you accurately relay any needed information. Always happy to help, you also assist with a variety of administrative tasks. You enjoy being a part of our exceptional CSR office team where you consistently deliver amazing customer service! CSR QUALIFICATIONS
- 2 years of customer service experience
- 1 year of dispatch experience
- Valid driver's license
Are you a quick learner? Do you have exceptional communication skills, both in person and on the phone? Are you a team player? Do you present yourself professionally? Do you have a friendly phone voice? If yes, we want to review your information! CSR WORK SCHEDULE This is a full-time Monday - Friday CSR position, with the opportunity to work virtually! ARE YOU READY TO JOIN OUR CSR TEAM? If you feel you'd be perfect as our CSR, apply now using our initial 3-minute, mobile-friendly application. Location: 00000