Remote Customer Service Representative (Advocate)
: Job Details :

Remote Customer Service Representative (Advocate)Abington, PA, USA17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar!HourlyFull TimeHealth, Dental, Vision Coverage, and other employee benefits!Hey there, superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine - you're a vital part of a diverse, inclusive team that's all about making a difference.The MissionAs a Customer Advocate, you'll be the healthcare hero for 50-70 individuals every day. You'll navigate the world of PCPs, meds, appointments, and benefits like a pro, armed with your knowledge and your amazing people skills. And the best part? You'll be making a real impact on people's lives.The DeetsThis is a full-time gig, Monday through Friday.You'll need to be flexible and ready to rock one of our 8-hour shifts between 8am and 8pm EST.Get ready for an intensive 5-week orientation with training and support every step of the way.A keen ear for listening and a knack for finding solutions.The ability to juggle multiple tasks like a pro.A passion for helping others and making their day better.High School Diploma (bonus points for a bachelor's degree).At least a year of experience in insurance operations.You're a tech whiz and can handle our web-based systems.You're all about the details and can keep track of everything.The Cherry on TopHealthcare/insurance experience (knowledge of medical terminology and benefit plans).A background in social work, behavioral health, or related fields.You're a customer service ninja with problem-solving skills.Why DVS?We reward our team members with competitive salaries, awesome benefits, and performance incentives.We're a nationally recognized company that's all about excellence.You'll have the chance to grow and develop in a challenging role.A pre-employment drug screening and criminal background check are required prior to employment.Apply Nowwith our quick 3 minute Application!* Fields Are RequiredWhat is your full name?First NameHow can we contact you?EmailPhone NumberNumber TypeWhat is your preferred method of communication?#J-18808-Ljbffr