Location: Spartanburg,SC, USA
Sign on Bonus - 12.5% of the accepted offer upon hire!
This position is 100% remote. We will only consider remote applicants residing in the following US states - AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, and WI.
Epic Professional Billing Analyst certification and/or previous Epic EMR build experience in another module will be weighted heavily.
Position Summary
The Remote Epic Application Coordinator (Professional Billing) will have primary responsibility for the design, build / configuration, testing, validation and ongoing support of the EPIC application(s). They will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring / utilizing knowledge of the operational workflows to be implemented with the EPIC system. The Remote Epic Application Coordinator (Professional Billing) will gain in-depth knowledge of the software by attending application support training and completing application certification projects and tests.
Key abilities for this role include:
* Understanding of the organization and the user community in the Application Coordinator's assigned area
* Ability to lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities
* Strong communication and follow-up skills
* Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
Minimum Requirements
Education
* Requires an Associate Degree or higher education, or related applicable experience.
Experience
* 5+ years of Healthcare IT experience
License/Registration/Certifications
* Must complete required training for product implementation, and pass certification within 45 days of completion of training
Preferred Requirements
Preferred Education
* Bachelor's Degree in Computer Science or related field
Preferred Experience
* 7+ years of Healthcare IT experience.
Preferred License/Registration/Certifications
* Epic certified (Professional Billing).
Core Job Responsibilities
* Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization's business community and end users to ensure the system meets the organization's business needs.
* Assume application expertise by obtaining and maintaining EPIC certification (Professional Billing) for the assigned application(s) within the required timeframe.
* Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications.
* Participate in project plan development and monitoring project milestones
* Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
* Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Provide application expertise to facilitate discussions and decisions.
* Work with department representatives to analyze needs and translate these into system design.
* Participate in development, execution and sign off of system testing.
* Develop and maintain detailed documentation on system configurations and technical components.
* Troubleshoot problems identified by team members and end users.
* Escalate issues and risks to project leadership.
* Collaborate with the training team(s) in the design and development of training programs.
* Provide application expertise to the project team and advisory groups.
* Participate in the planning and execution of application go-live and post-live activities.
* Follow established guidelines for system change control.
* Identify potential system enhancement needs.
* Introduce best practice options for future-state workflows and processes.
* Collect information regarding potential system enhancement needs
* Analyze new functionality in releases to determine how and if it should be used.
* Coordinate ongoing software updates and changes.
* Review and test new software releases.