Location: Mesa,AZ, USA
Our client, Global leader in customer experience management, digital engagement, and technology solutions is seeking an Inbound Customer Service Rep to join their team. As an Inbound Call Center Rep, you will be part of the Call Center supporting the Customer Service Reps. The ideal candidate will have Inbound Call Center and Inbound Customer Service which will align successfully in the organization.Must Reside in Arizona
Permanent Position(Direct Hire) to Start 10/3 or 10/8
Job Title: Remote Inbound Customer Service
Location: Must reside in Arizona
Pay Range: $15.00-$16.00 hourly depending on experience(Start $15.00hourly, after 30 bump up to $15.50 hourly, after 30 days Bump up to $16.00 hourly)
Availability: Full time (some shifts may depend on availability). Monday-Sunday (5days/8 hours shift between 6:00am-6:00pm)
What's the Job?
Assist all customers through inbound calls, emails, and/or chats.Communicate a variety of information to the customer.Be an active listener and help resolve customer inquiries.Provide a meaningful and positive experience with every customer interaction.Learn and retain a thorough working knowledge of all existing and new products and services.Working as a Customer Service Representative, You Have:
What's Needed?
A high school diploma (or equivalent).6 months – 1 year of customer service experience.Technically savvy with smart phones, tablets, iPad, laptops and using AppsGreat communication skills, both verbal and writtenThe ability to be consistently ready to work and on time as scheduled.The understanding you will be working on-site at our state-of-the-art campus in Mesa, What's in it for me?
Flexible schedulesCompetitive salary - $15.00 - $16.00 / hourlyIndustry-leading benefits - Health, Dental, Vision, 401(k)Amazing career growth opportunities
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.