Position: SNOW Senior Functional Consultant – ITOM
Location: Plano TX/Mclean VA (Remote)
Duration: 6+ Month
Job Description:
12+ Years
Must Have Experience
- Solutioning and Design the ITAM solution using industry best practices.
- Work independently to architect, design, develop the Service Asset & Configuration Management.
- Design ServiceNow CMDB solutions that maintain CMDB integrity and effectively support other ITSM processes.
- Design, implement and manage asset, vulnerability, and Discovery integrations with other systems.
- Hands-on with implementing CMDB, CSDM, SAM, Svc Catalogs in ServiceNow
- Understand best practices and determine optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources.
- Good understanding of developing plan, design execution, deployment of ServiceNow Discovery
- In-depth knowledge of data modeling.
- Experience in integrations of Discovery with the Servicenow CMDB.
- Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
- 3rd party software integrations with ServiceNow
- Experience in multiple ServiceNow implementations
Good to have Experience
- Worked on CSM, ITAM, ITOM
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
Professional
- 5+ years of experience with ServiceNow required
- 8+ years of experience with IT Industry required
Academics
- Certified System Admin
- CIS-ITSM, CIS-Discovery, CIS HAM
- ITIL4 Foundations certification is preferred.
- Bachelor's degree or equivalent combination of education and experience.