Job Title: Remote Travel SchedulerCompany Name: Aurora Adventures AgencyJob Type: Full-TimeCompany Overview:Welcome to Aurora Adventures Agency, where we illuminate the path to unforgettable journeys. As a premier travel agency, we specialize in crafting bespoke adventures tailored to our clients' dreams. Join us on our mission to ignite passion for exploration and create lasting memories.Position Summary:Aurora Adventures Agency is seeking a Remote Travel Scheduler to join our team. In this role, you will play a vital part in ensuring seamless travel experiences for our clients by coordinating their travel arrangements remotely. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.Key Responsibilities:
- Serve as the primary point of contact for clients, handling travel inquiries, reservations, and itinerary updates remotely.
- Coordinate travel arrangements, including flights, accommodations, transportation, and activities, ensuring seamless experiences for clients.
- Assist with scheduling appointments, meetings, and travel itineraries for clients.
- Provide personalized recommendations and advice to clients to enhance their travel experiences.
- Liaise with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
- Anticipate and address any issues or concerns that may arise during travel, providing prompt assistance and creative solutions to ensure client satisfaction.
- Maintain organized records of travel bookings, expenses, and client information remotely, ensuring confidentiality and compliance with company policies.
- Collaborate with team members to support the overall success of the department and ensure a positive client experience.
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with company matching contributions.
- Paid vacation, holidays, and sick leave.
- Opportunities for professional development and career advancement.
- Travel perks and discounts on vacation packages, accommodations, and more.
- Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.
Qualifications:
- Previous experience in travel coordination, customer service, or a related field preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients remotely.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
- Proficiency in using office software and online reservation platforms.
- Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
- Ability to work independently and as part of a collaborative team in a remote environment.
- Flexibility to adapt to changing priorities and client needs.
Join Us:If you're passionate about travel and customer service and ready to embark on an exciting career with Aurora Adventures Agency, we want to hear from you! Apply now to become a Remote Travel Scheduler and help us create unforgettable travel experiences for our clients!Locations New York Remote status Fully Remote