About the job Remote Work From Home Data Entry Specialist We are seeking a Data Entry Specialist to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Paychex can provide. How will you affect the business?
- Contribute in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
- Support business activity, such as handling new business applications, compiling information for the business to submit high-quality and accurate Request for Proposal (RFP) responses, and processing certificates of insurance.
- Collaborate with team members to improve overall workflow processes and achieve goals by adhering to efficiency/productivity and process standards.
- Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.
- Conduct periodic audits to ensure your compliance with standards and service levels.
- Maintain accurate client and policy data and documents within your Paychex systems.
- Use Paychex's technology to improve your productivity and quality.
- Effectively balance multiple competing priorities.
What skills will make me successful in this role?
- Ability and desire to provide results
- Develop professional relationships with your internal and external partners
- Effective communication
- Utilize your resilient and adaptable mindset in the face of shifting priorities
- Eagerness to collaborate with all Paychex teams and employees.
Requirements:
- High school diploma or GED
- A minimum of 1+ years directly equivalent work experience
- Proficiency in Microsoft Office
- Basic Math skills
Nice to have:
- An associate's degree, professional certification, or equivalent training and experience preferred
- Previous experience handling client relationships
U.S. Eligibility Requirements:
- Interested candidates must submit an application and resume/CV online to be considered
- Are you 18 years of age or older or can you demonstrate the legal capacity to enter a contract?
- Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
- Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Paychex hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Paychex will require proof of work authorization
- Must be willing to execute Paychex's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure