Job Title: Lead Cashier/Attendant Type of Position: Full-time, Seasonal Schedule: Full-time may be required to work weekends/holidays Pay: Starting at $21.75/hr. depending on experience Do you shred the customer service gnar? Join a fun, friendly, fast-paced team who sets guests and fellow snow lovers up for making memories on the hill!Summary The cashier is passionate about excellent customer service and driven to provide the best experience possible for guests and fellow employees. He/she is a strong leader on her team and has above and beyond knowledge/expertise with our point of sales system. They are responsible for staff issues/concerns, training, and direct management of their assigned team of cashiers. He/she will be responsible for accurate point-of-sale transactions and money handling. He/she will assist in boot/helmet fitting as volume determines. The cashier will assist with other rental shop and customer duties as the need arises. Every employee is responsible for providing a positive experience for our guests and employees, with safety and fun as our top priorities. Essential Functions (but not limited to)
- Assist guests in determining what their needs are in relation to renting skis, snowboards, boots, helmets, etc. Assisting cashiers with their needs/issues involving the POS, change, or conducting of refunds/changes that require a manager to override. Assisting guests and guest coordinators with the check-in computers.
- Assist guests in determining what their needs are in relation to the rental of skis, snowboards, boots, helmets, etc.
- Operates a point-of-sale system handling various forms of payment.
- Assist attendants and technicians with excellent customer service in fitting boots and helmets for guests' needs.
- Assist with equipment return.
- Assist with organization of rental shop equipment.
- Assist with daily cleaning of rental shop, workstations and exterior areas as needed.
- Assist with end of day rental agreement paperwork.
Requirements Requirements/Qualifications
- Must be at least 18 years of age
- Ability to pass a Background Check
- Previous point-of-sale and cash handling experience preferred.
- Ability to communicate clearly and calmly, respectful, and considerate to others.
- Written and oral communication in English required.
Physical Demands
- This position is regularly required to stand, bend, stoop, lift and twist.
- This position will frequently require you to lift up to 25 lbs.
- This position will be required to assist in snow removal, sweeping, mopping and vacuuming.
What's in it for You?
- Free Loveland Employee Season Pass.
- Free or discounted skiing & riding at over 30 other ski areas (restrictions may apply).
- Company provided Telehealth plan
- This position is eligible for Voluntary Accident, Hospital and Critical Care supplemental insurance
- Accrued sick leave
- This position will provide experience in a fun, fast-paced customer service-oriented shop.
- Check out the many additional PERKS of being in the Family by clicking here !
Why Loveland? The Loveland experience is like no other. We have stayed true to the sport, our guests, and our employees. Our experience is simple and straight forward. Our goal is for everyone to feel at home and to become a member of the Loveland family. Start your day at 10,800 feet, where an average of 422 inches of snow falls annually on 1800 skiable acres - all only 53 miles from Denver! Come join our family, share your passion for safety and the outdoors, and be a part of something special! This job description is not designed to cover nor contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Loveland is an equal opportunity employer. All qualified applicants will receive consideration without regard to any status protected by law.