ABOUT THE BRAND:Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour ( WGT ). Modern Golf is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit
JOB OVERVIEWThe Mail Center Representative is responsible for overseeing the day-to-day operation of the Mail/Copy Center in a friendly and professional manner. The incumbent must possess exemplary print production skills and preferably knowledgeable of shipping via various couriers, such as UPS, USPS. FedEx. The incumbent is required to quickly build a rapport with customers at all levels of the organization and can work in a fast paced, evolving, office environment.
ROLES AND RESPONSIBILITIES- Providing friendly, knowledgeable service to the employee and customers while offering creative solutions and a can-do attitude to challenges.
- Oversee all things copy & mail room related, including but not limited to daily print work, packaging and shipping golf goods domestic and internationally,
- Reduce downtime on fleet printers by researching problems and clearing errors before escalating to a service call; Including changing ink cartridges, loading paper, replacing toner waste and/or staple cartridges, and clearing jams.
- Order supplies for all 32 Multi-Function Devices and 150 printers
- Performing functions on Mail/Copy center office machines; including but not limited to advanced printing/copying software, mail machine - posting stamps, verifying rates, WorldShip - UPS Shipping
- Utilizing Fiery equipment to produce high volume color finishes on published documents: including but not limited to, image smoothing, color banding, jpg image adjust
- Operating binding equipment and performing finishing requests (cutting, binding, padding, etc.)
- Processing printing requests (both hard copy and electronic), locating printing orders, and preparing orders for shipping
- Proficiency in the use of a variety of reproduction-related equipment such as paper, punches, staplers, inserters, folders, paper cutters, spiral binding, velo-binding, stitcher, collators, counters, GBC machine, and drill press.
- Provide Monthly Postage Reports to Contract Services Manager & Finance to balance postage account.
- Provide Project Services to other Clients upon request (See Projects List Performed this year)
- Ability to follow directives and adhere to processing procedures.
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)- Maintain a current valid Driver's License and good driving record
- Computer experience with Microsoft Office Suite & Adobe Acrobat
- Physically able to stand while working on production jobs, bending and lifting
- Ability to lift 50lb boxes and deliver upon demand
- Strong interpersonal skills (professional, customer service driven)
- Ability to interact with people at different levels
- Articulate, with excellent communication skills
- Detail-oriented and can follow directions
- Professional, neat appearance
- Can work in a fast-paced environment
EDUCATION AND EXPERIENCE- Minimum 1 years of experience working directly in a print center
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)- Work is performed in a designated professional office workstation and environment.
- Extensive use of office equipment to include computer, calculator, copier, fax, and other business related machines and software.
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DE&I and EEOC:Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.If your experience is close to what we're looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.
ARE YOU READY TO MAKE THE TURN? APPLY TODAY!16.78 - 20.96 - 25.14 USD Hourly