Salary: $36,698.00 AnnuallyLocation : Dorchester County, SCJob Type: FTE - Full-TimeJob Number: 166948Agency: Department of Social ServicesDivision: County Office-DorchesterOpening Date: 12/06/2024Closing Date: 12/13/2024 11:59 PM EasternResidency Requirement: NoClass Code:: AA75Position Number:: 61012888Normal Work Schedule:: Monday - Friday (8:30 - 5:00)Pay Band: Band 4Hiring Range - Min.: $36,698.00Hiring Range - Max.: $36,698.00Opening Date: 12/06/2024EEO Statement: Equal Opportunity EmployerAgency Specific Application Procedures:: All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.Job ResponsibilitiesSpecial Notice: This is a REPOST -- Previous applicants need not re-apply for this position. Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you! Job Duties:
- The Administrative Assistant is responsible for the administrative functioning of the Intake area of the local County DSS office to include supervising the Clerical staff responsible for answering the telephones, greeting and serving customers, and performing duties related to the Economic Services program
- Supervises administrative support staff in the Intake, Referral and Reception areas and Mailroom; completes performance evaluations of staff and addresses performance and conduct issues through agency's Progressive Discipline process.
- Ensures that staff maintains a professional and courteous manner while serving clients; general public and other staff members.
- Ensures all applications are thoroughly researched and staff use SCCHIP for processing online and paper applications; ensures mail is processed timely; FA mailboxes are checked several times daily and mail is routed appropriately;
- Assigns work, advises staff and upper management when changes in procedure are necessary to ensure that quality service is provided to customers. Addresses complaints of walk-in customers and those via phone.
- Organizes and implements policies and procedures within the work area; works with county Advocate to address concerns/complaints.
- Reviews work of subordinates for accuracy through spot checks; direct observation of employees' work, and through customer complaints.
- Provides and/or assures that new staff are trained in policies and procedures; cross trains employees.
- Schedules coverage of front receptionist area, schedules lunch hours and Leave to assure adequate coverage of area.
- Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as integral requirement
- Perform Red Cross shelter duty or other emergency shelter duty/services as directed.
Minimum and Additional Requirements Agency Requirements:A High School Diploma and four (4) years of responsible clerical or administrative experience.A bachelor's degree or associate degree may be substituted for all or part of the related work experience. Additional CommentsThis application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. See Resume is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.Must have a valid driver's license. Ability to enter information into the computer; demonstrate some tolerance for noise, occasional foot traffic in the vicinity, and compact working conditions. Pick up and drop off mail short distance once a day in state vehicle after required drivers training is completed. If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer. The South Carolina Department of Social Services offers an exceptional benefits package that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Program
Division: County Office-Dorchester / Dorchester CountyBenefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.01 Have you ever been terminated or forced to resign from any job? If (YES), please explain. 02 2. I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
03 I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.
04 I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.
05 If you selected Yes that you are a veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
06 Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies. 07 How did you hear about this job opportunity?
- HR Recruiter
- DSS Employee
- Careers Website
- Indeed
- LinkedIn
- SCWORKS
- College/University Job Portal
- Social Media (Facebook, Instagram, etc.)
- Radio/TV/Billboard
- Other
08 If you selected Other or DSS Employee in the previous question, please list the source below. 09 Please indicate your level of education:
- High School Diploma or GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate
- None of the above
10 Please provide the completion date. 11 How many years of responsible clerical or administrative experience do you have?
- Less than 1 year
- 1 year less than 2
- 2 years less than 3
- 3 years less than 4
- 4 years less than 5
Required Question