Representative, Client Service
: Job Details :

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the tableto create solutions with our clients that benefit businesses, communities and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.We are seeking a future team member for the role of Representative, Client Service to join our MBS (Mortgage-Backed Securities) Administration team. This role is a hybrid work schedule (3 days a week in office) located out of our Pittsburgh, PA office.In this role, you will make an impact in the following ways:* Provides quality support to clients with a portfolio of Mortgage-Backed Securities transactions processes' by investigating errors in client accounts and statements, while routing issues that cannot be addressed at point of contact to appropriate team* Checks for incoming wires, sets up cash swings and reconciles funds for moderately complex transactions and processes* Downloads investor reports in order to process monthly distributions and input billing information for processing* Resolves any overdraft and uninvested cash items* Assists others on the team when needed, including on ad hoc projects* Reviews daily open items to ensure proper follow-up and closureTo be successful in this role, we're seeking the following:* Bachelor's degree or the equivalent* 1 - 2 years of work experienceAt BNY, our culture speaks for itself. Here's a few of our awards:* America's Most Innovative Companies, Fortune, 2024* World's Most Admired Companies, Fortune 2024* Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024* Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024* Most Just Companies , Just Capital and CNBC, 2024* Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024* Bloomberg's Gender Equality Index (GEI), 2023Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.#LIHybrid